Take a moment to review our Frequently Asked Questions (FAQ) and important information about the 1 Day Thredbo Snow tour before your departure. This information will help ensure you have a smooth and enjoyable experience during the tour. If you have any additional questions, please don’t hesitate to reach out to us.
City – This tour will depart on the Corner of Darling Drive & Ultimo Road, Haymarket. The bus stop is located inside Darling Drive (Walk 50meters from the corner to the bus stop). The closest station to this pickup location will be Central Station or Paddy’s Markets light rail station. (Click here to view map)
Parramatta – This tour will depart on the Corner of Argyle Street & Church Street, Parramatta. The bus stop is located inside Argyle Street (Walk 10 meters from the corner to the bus stop). The closest station to this pickup location will be Parramatta Station. (Click here to view map)
Please arrive at the designated pickup location at least 20 minutes before the scheduled departure time. Note that there will be two separate buses departing from two different locations, so it is crucial that you meet us at the pickup location assigned to you.
To ensure a smooth departure, we strongly advise using the public restroom located at the train station before arriving at the pickup point, as there are no restrooms nearby.
You will receive a reminder text message 24 hours before departure, which will include your bus number/letter and tour guide name. It’s important to know this information upon arrival at the pickup point. If you are part of a large group, please forward this information to your friends or family.
During the bus ride to the Snowy Mountain, temperatures may drop significantly. To stay warm, please wear appropriate clothing and bring a small blanket or rug with you.
Please note that the bus does not have USB charging ports, and charging options at the destination may be limited. We recommend bringing a portable charger to ensure your mobile devices stay charged.
It’s important to stay hydrated, please bring a bottle of water with you.
Eating wet or hot food is not permitted on the bus, however, you may bring light snacks such as chips or chocolate. We also recommend to avoid eating messy foods that can leave a mess or have strong odors. Consumption of alcohol is strictly prohibited on the bus. We ask that all passengers refrain from drinking alcohol on the bus for safety reasons.
You have the option to leave your belongings on the bus, but please note that the bus will not be accessible until the end of the day. Alternatively, you can also rent lockers at Thredbo for added security.
Unfortunately, we do not offer the option to reserve seats. Seating is assigned on a first-come, first-served basis. We encourage you to arrive early to ensure you get your preferred seat.
Yes, you can eat on the bus, but we ask that you eat only light snacks, and avoid bringing hot drinks or hot foods as the odors may be bothersome to other passengers. We also recommend to avoid eating messy foods that can leave a mess or have strong odors. Consumption of alcohol is strictly prohibited on the bus. We ask that all passengers refrain from drinking alcohol on the bus for safety reasons.
You can have breakfast and lunch at Thredbo, which offers a wide variety of options (Click here to view a list of cafe’s and restaurants at Thredbo). For dinner, options include McDonald’s, Subway, a kebab takeaway (halal), Olivers, an Indian takeaway, Red Rooster, and a service station in Goulburn.
If you choose to bring your own food, please note that it cannot be consumed in any restaurants or cafes. There are limited picnic tables available at Thredbo and Goulburn for outdoor eating.
The tour will make a stop at a ski hire store in Jindabyne, NSW where you will be able to receive discounted rental rates. To ensure an efficient process at the ski hire store, it’s important to plan ahead and know what you need to rent before joining the tour. You can view the price list by downloading it from here (Download equipment hire price list (Click here) ). It’s important to note that ski hire does not accept pre-bookings, payment will be required directly at the store on the day of travel (card or cash payment).
On the return trip, the bus will make a stop at the ski hire store where you can return your gear. You will be responsible for paying for any lost or damaged items.
You can participate in skiing and snowboarding at Thredbo. Other winter activities includes cross-country skiing, snowshoeing, catch the cable car ride (Gondola), disc golf, hiking or build a snowman!. There are also several restaurants, bars, and shops on the resort for for you to enjoy.
It is important to be aware that the activity of ‘Tobogganing’ (snow sledding) is not permitted in Thredbo.
Yes, in order to ski or snowboard at Thredbo, you will need to purchase a lift pass. These must be purchased in advance on Thredbo’s website.
If you are planning to take part in a group lessons. Ski lessons and snowboard lessons must be purchased in advance on Thredbo’s website at least 4 weeks in advance as they are known to sell out quickly.
Please note: When purchasing your passes and lessons, please select the date of your arrival at Thredbo, not your tour departure date.
If you are planning to visit Thredbo for sightseeing, a Gondola ride is highly recommended. To ensure availability, it is necessary to pre-purchase tickets directly through Thredbo’s website at least a week in advance as they are known to sell out quickly.
Please note: When purchasing your passes, please select the date of your arrival at Thredbo, not your tour departure date.
Booking can be reschedule up to 7 days prior to departure. No refund or credit will be issued for late arrivals and/or no-shows once the tour starts.
Covid-19 Related Cancellation Policy
If you cancel your booking because you are prevented from traveling by a government ban or border closure or Ozia Tours cancels a tour due to a Covid-19 related government ban or closure, a travel credit or change of date will be offered. If you have contracted COVID-19 or a close contact, no refunds or travel credit will be provided. Reschedule of booking can be made up to 7 days prior to departure (depending on tour availability).
